Quality documentation is the difference between customer satisfaction and costly support calls. Schooled in technical theory, Michael Cox also combines real-world experience and human-level skills to speak to your users at their level. Clear, concise, usable documentation is the result.

Many technical writers come from a purely technical background. Over the past decade, Michael has written for audiences varying from filmmakers to system administrators, graphic designers to bankers. He has created documentation ranging from user manuals to online help to quick reference cards, for a variety of hardware and software products. He can quickly grasp new concepts and technologies, which reduces your documentation costs.

Whether you're looking for new product documentation or to rework existing materials, contact Michael and make your product more valuable.

Tech-savvy, experienced and customer-focused.

Click on the thumbnail to view a portfolio sample.

return to top